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General Questions

Frequently asked questions

What types of consultations are available?

We offer virtual consultations with general practitioners, specialists, mental health professionals, and pediatricians for a wide range of medical concerns.

We work with a third-party compounding pharmacy to process your prescription (if approved). Your medication will be mailed directly from the pharmacy to your address on file. If you would like to have your prescription filled by a different pharmacy, our providers can fax your prescription in to a pharmacy of your choice. 

Payment is collected upfront to secure your appointment with a provider who can prescribe medication, as appropriate. We offer a 100% money-back guarantee for our clients who are not good candidates for their selected treatment program.

GLP-1 Weight Management programs require the patient to be at least 18 years of age, and no older than 75. Medical Weight Management programs require the patient to be at least 18 years of age, and no older than 70. Testosterone Replacement Therapy (TRT) programs require the patient to be at least 30 years of age, and no older than 65. Insomnia programs require the patient to be at least 18 years of age, and no older than 65.

You are able to take your prescription to a licensed pharmacy of your choosing. Please note, that if you go outside of VirtuMeds’s list of suggested pharmacies they may not honor your pricing from VirtuMeds and therefore you would be required to pay the MSRP of the medication at the pharmacy.