Privacy Policy

Morgan Hill Animal Hospital (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information that we collect from our clients and website users. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, morganhillanimalhospital.com, or utilize our services.


1. Information We Collect

We may collect personal information from you in various ways, including when you:

  • Visit our website and browse its content
  • Contact us through our website’s contact forms or via email
  • Call our office or visit us in person
  • Utilize our veterinary services

The types of personal information we may collect include but are not limited to:

  • Contact Details: Name, address, telephone number, and email address
  • Pet Information: Pet’s name, age, breed, and medical history
  • Payment Information: Credit card or bank account information used to process payments

2. How We Use Your Information

We may use the personal information we collect from you for the following purposes:

  1. Provide Veterinary Services
    • To schedule appointments and communicate with you regarding your pet’s medical care
    • To maintain and update your pet’s medical records
  2. Process Payments
    • To process credit card or electronic payments for our services
  3. Communications & Marketing
    • To send you important updates regarding your pet’s health
    • To send promotional materials, newsletters, or other information about our services (only if you have given us explicit consent to do so)
  4. Business Operations & Compliance
    • To administer and manage our business operations
    • To comply with applicable legal requirements and industry standards

3. Disclosure of Your Information

We may disclose your personal information to third parties under the following circumstances:

  1. Veterinary Services
    • Sharing your pet’s medical records with specialists, referral hospitals, or laboratories to provide comprehensive care
  2. Payment Processing
    • Sharing your payment information with our payment processors for secure transaction handling
  3. Legal Obligations
    • Complying with legal obligations, such as responding to valid legal processes, government requests, or court orders

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described above or as required by law.


4. Third-Party Websites

Our website may contain links to third-party websites or services. These websites have their own privacy policies, which may differ from ours. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party site you visit.


5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.


6. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately so we can take appropriate action.


7. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. When we do, we will revise the “Last Updated” date at the top of the policy. We encourage you to review this page regularly for any updates.


8. Contact Us

If you have any questions or concerns about our Privacy Policy, the information we hold about you, or if you wish to exercise any of your data protection rights, please contact us at:

Morgan Hill Animal Hospital
Phone: (408) 779-7325
Address: 16150 Monterey Rd, Morgan Hill, CA 95037
Website: morganhillanimalhospital.com